- 121 [at] airtel [dot] com (Broadband)
- digitaltv [at] airtel [dot] com
- Airtel [dot] partner [at] airtel [dot] com
- wecare [at] airtelbank [dot] com
- ombudsperson [at] bharti [dot] in (Ombudsman person)
Contact
| For Queries and Requests: Dial 121 For Complaints: Dial 198 Email us at: 121 [at] airtel [dot] com | Call us at 121 Email us at: 121 [at] airtel [dot] com | Dial 12150 from your Registered Telephone Number. 1800 103 3101 |
Quick Links
- Recharge DTH online
- Buy DTH plan
- Buy DTH New Connection
- Pay broadband bill
Important links
- Store locator
- Support
- Do not disturb
- Tariiff
- Interner service provider locator
- Career
- Download app
Troubleshooting Problem Contacts
| Madhya Pradesh & Chhattisgarh | 0755-4448080 |
| Uttar Pradesh | 0522-4448080 |
| Karnataka | 080-44448080 |
| Andhra Pradesh | 040-44448080 |
| Mumbai | 022-44448080 |
| Maharashtra | 020-44448080 |
| Himachal Pradesh | 0862-8048080 |
| Assam | 0813-3848080 |
| Jammu & Kashmir | 09596748080 |
| Bihar & Jharkhand | 09955148080 |
| WB | 033- 44448080 |
| Delhi | 011- 44448080 |
| Tamil Nadu | 044 -44448080 |
| Kerala | 0484- 4448080 |
| Noth East | 0813-2948080 |
| Haryana | 0124- 4448080 |
| Gujarat | 079- 44448080 |
| Rajasthan | 0141-4448080 |
| Orissa | 070-77448080 |
| Punjab | 0172-4448080 |
SMS Service
| Balance | Bal <Account No.> | BAL |
| Account Information | INFO<Account No.> | INFO |
| Add Channels | ADD<Account No.><Channel No.> | ADD<Channel No.> |
| Package Upgrade | UP<Account No.><Package Name> | UP<Package Name> |
| Order a Movie | Book<Account No.><Channel No> | Book<Channel No> |
List of Nodal Officers Contact Numbers
Timings :
- Monday to Friday
- between 9:30am to 6.30pm
| 1 | Karnataka | Kiran Kumar | 080-41704930 | dthnodal [dot] kk [at] airtel [dot] com | Bharti Telemedia Limited # 56/4 Sharada Towers Nandidurga Road Benson Town Bangalore - 560 046 |
| 2 | Arunachal Pradesh | Saurav Pandey | 9612402426 | dthnodal [dot] nesa [at] airtel [dot] com | 4th floor Bharti House Six mile Guwahati-781022 |
| 3 | Assam | Saurav Pandey | 9678216305 | dthnodal [dot] nesa [at] airtel [dot] com | 4th floor Bharti House Six mile Guwahati-781022 |
| 4 | Manipur | Saurav Pandey | 9612402426 | dthnodal [dot] nesa [at] airtel [dot] com | 4th floor Bharti House Six mile Guwahati-781022 |
| 5 | Meghalaya | Saurav Pandey | 9612402426 | dthnodal [dot] nesa [at] airtel [dot] com | 4th floor Bharti House Six mile Guwahati-781022 |
| 6 | Mizoram | Saurav Pandey | 9612402426 | dthnodal [dot] nesa [at] airtel [dot] com | 4th floor Bharti House Six mile Guwahati-781022 |
| 7 | Nagaland | Saurav Pandey | 9612402426 | dthnodal [dot] nesa [at] airtel [dot] com | 4th floor Bharti House Six mile Guwahati-781022 |
| 8 | Tripura | Saurav Pandey | 9612402426 | dthnodal [dot] nesa [at] airtel [dot] com | 4th floor Bharti House Six mile Guwahati-781022 |
| 9 | Delhi | Anoop Goyal | 011-44985547 | dthnodal [dot] dl [at] airtel [dot] com | D 183 OKHLA INDL AREA PHASE-1 NEW DELHI 110020 |
| 10 | Dadra & Nagar Haveli | Naveen Tammana | 079-40037114 | dthnodal [dot] gj [at] airtel [dot] com | Bharti Telemedia Ltd. 4th Floor Zodiac Square Opp. Gurudwara Thaltej Ahmedabad - 380054 |
| 11 | Daman & Diu | Naveen Tammana | 079-40037114 | dthnodal [dot] gj [at] airtel [dot] com | Bharti Telemedia Ltd. 4th Floor Zodiac Square Opp. Gurudwara Thaltej Ahmedabad - 380054 |
| 12 | Gujarat | Naveen Tammana | 079-40037114 | dthnodal [dot] gj [at] airtel [dot] com | Bharti Telemedia Ltd. 4th Floor Zodiac Square Opp. Gurudwara Thaltej Ahmedabad - 380054. |
| 13 | Lakshadweep | D Babu | 044-42102783 | dthnodal [dot] kl [at] airtel [dot] com | Bharti Telemedia Limited 6th floor Bacon IT Park Vanket Narayana Road T Nagar Chennai 600017 |
| 14 | Kerala | D Babu | 0484-4100064 | dthnodal [dot] kl [at] airtel [dot] com | Touchpoint Pavanaphara TC 14 Bar 1560 Paris Lane Phypaudo Trivendrum:695014 |
| 15 | Pondicherry | Senraj P | 044-42102783 | dthnodal [dot] tn [at] airtel [dot] com | Bharti Telemedia Limited 6th floor Bacon IT Park Vanket Narayana Road T Nagar Chennai 600017 |
| 16 | Tamil Nadu | N Kumar | 044-42102783 | dthnodal [dot] tn [at] airtel [dot] com | Bharti Telemedia Limited 6th floor Bacon IT Park Vanket Narayana Road T Nagar Chennai 600017 |
| 17 | Mumbai | Ashley Albuquerque | 022-40213261 | dthnodal [dot] mum [at] airtel [dot] com | Bharti Telemedia Limited 5th Floor Interface Building Link Road Malad West Mumbai 400064 |
| 18 | Chhattisgarh | Shiv Verma | 0755-4218001 | dthnodal [dot] mpcg [at] airtel [dot] com | Bharti Telemedia Limited 2 Floor 1 Malviya Nagar Bhopal Madhya Pradesh 462003 |
| 19 | Madhya Pradesh | Amrita Nindawat | 0755-4218001 | dthnodal [dot] mpcg [at] airtel [dot] com | Bharti Telemedia Limited 1- Malviya Nagar 2nd Floor Bhopal Madhya Pradesh 462003 |
| 20 | Chandigarh | Harpreet Singh Manku | 0172-4458687 | dthnodal [dot] pb [at] airtel [dot] com | Plot no-21 Rajeev Gandhi Technology Park Chandigarh 160101 |
| 21 | Haryana | Samit Jaswal | 0172-4458687 | dthnodal [dot] hr [at] airtel [dot] com | Plot no-21 Rajeev Gandhi Technology Park Chandigarh 160101 |
| 22 | Himachal Pradesh | Davinder kumar | 9805506274 | dthnodal [dot] hp [at] airtel [dot] com | Plot no-21 Rajeev Gandhi Technology Park Chandigarh 160101 |
| 23 | Jammu & Kashmir | Augustine Sarkar | 9622021220 | dthnodal [dot] jk [at] airtel [dot] com | Bharti Telemedia Ltd I C Tower Firozpur road Ludhiana 141001 |
| 24 | Punjab | Harpreet Singh Manku | 0172-4458687 | dthnodal [dot] pb [at] airtel [dot] com | Bharti Telemedia Ltd I C Tower Firozpur road Ludhiana 141001 |
| 25 | Uttar Pradesh | Arvind Keswani | 0522-4414761 | dthnodal [dot] up [at] airtel [dot] com | Bharti Telemedia Limited Airtel Center Airtel Tower Rani Laxmi Bai Marg Hazratganj Lucknow- 226001 |
| 26 | Uttaranchal | Amit Awasthi | 0522-4414761 | dthnodal [dot] up [at] airtel [dot] com | C31 Main divider road Ganganar Merrut 250001 |
| 27 | Rajasthan | Rakesh Goswami | 0141-4411822 | dthnodal [dot] rj [at] airtel [dot] com | Bharti Telemedia Ltd. 3rd Floor Sunny House Malvia Marg C Scheme Jaipur 302001 |
| 28 | Andhra Pradesh | Zakir Ali | 040-40024449 | dthnodal [dot] ap [at] airtel [dot] com | Bharti Telemedia Ltd. C/o Bharti Airtel Ltd. Splendid Towers (Ground Floor) Opposite Begumpet Police Station HUDA Road Hyderabad - 500 016 |
| 29 | Bihar | Vikrant Gaurav | 9771472070 | dthnodal [dot] bh [at] airtel [dot] com | 2nd Floor ARC Hotel Maurya Shopping arcade South Gandhi Maidan Patna-800001 |
| 30 | Jharkhand | Vikram Sarraf | 9771472070 | dthnodal [dot] bh [at] airtel [dot] com | Riviresa building 2nd Floor Opp Ranuak automobile old HB road Kokar Ranchi-834001 |
| 31 | Rest of Maharashtra &Goa | Ashley Albuquerque | 020-40031591 | dthnodal [dot] mh [at] airtel [dot] com | C/o M/s. Globe Enterprises (Service Franchisee) Manjunath Apartments Shop No.6 Muridha Road Madgaon Goa 403602 |
| 32 | Sikkim | Tejender Bhandari | 9800001135 | dthnodal [dot] nesa [at] airtel [dot] com | Bharti Telemedia Ltd Eternity 4th Floor Block DN-1 Salt Lake city Kolkata 700091 |
| 34 | West Bengal | Arup Bhattacharya | 033-44131303 | DTHNODAL [dot] WB [at] airtel [dot] com | Bharti Telemedia Ltd Eternity 4th Floor Block DN-1 Salt Lake city Kolkata 700091 |
| 35 | Orissa | Goutam Basak | 9937238464 | dthnodal [dot] or [at] airtel [dot] com | Bharti Airtel Ltd 6th Floor Plot No E-13/1 Industrial Estate Chandaka(Infocity)Chandrashekharpur Bhubaneswar Orisa-751024 |
Error Messages on Screen
| Error Code: B001 | NO SIGNAL (Error:B001) | Heavy Cloudy Conditions or Rainfall Dish alignment problem Faulty Cable or Connectors Loose cable connection from Set Top Box Some obstacle in front of the Dish |
|
| Error Code: 2 | Please check, viewing card is not inserted properly in Set top box (Error Code:4) | If the viewing card is not inserted properly or not being detected | Gently pull out the viewing card, wipe it with a dry cloth and reinsert with the gold chip facing down and arrow towards the box. If issue still persists, please call the call center. |
| Error Code: 4 | This channel is not subscribed by you (Error:4) | Your current subscription does not include this channel | Add a top-up or upgrade your package. To add a top-up, simply SMS Add <Top-up Name> to 54325 from your registered mobile. To upgrade your package |
| Error Code: 6 | Account is suspended due to low balance (Error Code:6) | When the Account balance turns negative. | Please recharge your Account immediately to resume services & keep the Set Top Box ON for at least 20 minutes after recharge. |
Telemarketer Registration
| AP | Thirupathi S, Samuel Sunder | Thirupathi [dot] S [at] airtel [dot] com, Samuel [dot] Sunder [at] airtel [dot] com |
| Bihar | Kunwar Deep | kunwar [dot] deep [at] airtel [dot] com |
| Delhi | Yagneesh | Yagneesh [dot] Sharma [at] airtel [dot] com |
| Gujrat | Vijaykumar Savaliya | Vijaykumar [dot] Savaliya [at] airtel [dot] com |
| Karnataka | Abdul A | Abdul [dot] Razak [at] airtel [dot] com |
| Tamil Nadu & Kerela | Kanniyappan | Kanniyappan [dot] B [at] airtel [dot] com |
| Mumbai | Anil Matkar | Anil2 [dot] Matkar [at] airtel [dot] com |
| Maharashtra | Lavesh Bomidwar | Lavesh [dot] Bombidwar [at] airtel [dot] com |
| MP & CG | Libi Varghese | Libi [dot] Varghese [at] airtel [dot] com |
| Assam & NE | Prabhjyot Gill | Prabhjyot [dot] Gill [at] airtel [dot] com |
| RAJ | Hanuman Rathore | Hanuman [dot] Rathore [at] airtel [dot] com |
| UN (Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir) | Harjeet Singh/ Rakesh Thakur | Harjeet [dot] Saini [at] airtel [dot] com Rakesh3 [dot] Thakur [at] airtel [dot] com |
| Kolkata, West Bengal & Odisha | Joydip Mookherjee | Joydip [dot] Mookherjee [at] airtel [dot] com |
| UP East / UP West | Tulika Dasgupta | tulika [dot] dasgupta [at] airtel [dot] com |
Ombudsman Contact
The Ombudsperson, Bharti Enterprises Ltd. Bharti Crescent,
1, Nelson Mandela Road Vasant Kunj, Phase II,
New Delhi – 110070
Email: ombudsperson [at] bharti [dot] in
Head Office Address
Bharti Telemedia Limited
Plot No 16,Udhyog Vihar,
Phase IV,
Airtel Center
Gurgaon 122015
Haryana, India
Registered Office
Bharti Airtel Limited
(A Bharti Enterprise)
Bharti Crescent, 1 Nelson Mandela Road,
Vasant Kunj, Phase II,
New Delhi - 110 070.
Tel. No.: 011-4666 6100
Fax No.: 011-4666 6411
Social sites
- YouTube
How can I talk to Airtel DTH customer care?
you can simply call us on our toll free number 1800 102 8080 or 020-40181400 (tolled) from any of your registered telephone numbers. this will help us recognize your customer id and take you directly to a customised menu. you can choose account recharge from the menu option.
Is Airtel Customer Care 24x7?
Note: For existing customers, please dial from your registered mobile number and keep your Landline number or Airtel Relationship number ready to help us serve you better.
...
24*7 Customer Support..
How can I get Airtel DTH connection?
It can be done in the following steps:.
Start the Airtel DTH and TV..
Put on channel 998..
Follow the instructions on the screen..
A Code will come as a confirmation for success..
Use your Registered Mobile Number send the Code as an SMS to 54325..
How can I talk to Airtel customer care 121?
Instant Help 24*7 : Dial *121# (toll free) to manage all airtel services. One stop solution to all your needs, simply dial *121# to manage your airtel Mobile, fixedline/broadband & digital TV accounts.